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IT Manager (Senior, Part-time, Linux / VPN, Philadelphia, US)

PROJECT DESCRIPTION::

We are searching for a highly experienced and dynamic Senior IT Manager to join our team. This senior-level role requires a seasoned professional capable of managing and optimizing complex IT systems while providing top-tier support to our internal users. You will be pivotal in maintaining and enhancing our IT infrastructure and supporting our growing team.

PROJECT STACK and TEAM::

Core Team in Philadelphia, PE.
The position is mostly remote, though ability to attend office once in a while is preferred

MAIN REQUIREMENTS::
  • Extensive experience (8+ years) as an IT professional in a mixed-platform environment, including Linux servers and Windows, MacOS, and Linux clients.
  • Advanced expertise in desktop support, particularly with Windows and Linux.
  • Proven experience in supporting Google Suite and managing new computer setups.
  • In-depth knowledge of VPN and network support.
  • Exceptional troubleshooting skills with a track record of resolving complex technical issues.
GOOD TO HAVE::
  • B.S. or higher in Engineering, Computer Science, Information Technology, or a related field.
  • Strong technical acumen and the ability to support users with a wide range of IT needs.
  • Experience in start-up environments and application support is highly desirable.
  • Excellent communication and leadership skills, with a collaborative and positive attitude.
  • Proven ability to lead projects and drive process improvements.
JOB RESPONSIBILITIES::

IT Systems Management:

Lead the maintenance and support of our internal IT resources, including individual computers and servers, in a cross-platform environment (Windows, MacOS, Linux).

  • Architect, configure and maintain remote access technologies, including VPNs and hybrid cloud/on-premises networks.
  • Oversee the security of our internal networks and resources, implementing best practices and proactive measures, including compliance with SOC2, ISO 27001, or NIST requirements.
  • Manage external resources for access control, physical security, voice communications, and other IT services.
  • Evaluate, recommend, and deploy solutions based on cloud platform offerings.
  • Stay at the forefront of security technologies, threats, and vulnerabilities, developing actionable plans to mitigate risks.
  • Document infrastructure, processes, and network topographies, ensuring clear and thorough records to maintain up-to-date documentations for compliance and audit purposes.

Helpdesk Administration:

  • Provide advanced desktop support in a mixed Windows, MacOS, and Linux environment.
  • Lead the setup of new computers, manage complex password reset protocols, and oversee accounts in Google Suite.
  • Implement automation or scripting deployment tools to streamline IT processes.
  • Implement and maintain network security protocols to safeguard company data and resources.
  • Support internal users with diverse and complex IT needs, troubleshooting advanced technical issues.
  • Manage the entire hardware lifecycle through asset management and inventory tracking.
  • Provide onsite and remote support, ensuring high-quality communication and swift resolution of issues.
  • Lead IT projects and drive continuous improvement of IT processes, ensuring alignment with organizational goals.
SUMMARY::
  • Long-term projects (1, 2, even 5+ years);
  • Flexible working hours;
  • Health working environment and projects that use advanced, cutting-edge technologies;
  • Career growth opportunities;
  • Bonuses for a personal recommendation of new employees’ new business;
  • A working environment where you communicate and work directly with the Client.

This flexibility allows developers…

  • A better work-life balance
  • Increased productivity
  • The ability to work any time around the clock
  • Reduction in commute time
  • Less sick days
  • Health insurance
  • More time with family and friends
Job Category: IT Manager
Job Location: Philadelphia United States
Skills: Linux VPN
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