. . . create world-changing products using God-given talents . . .
Our client is a platform to build and deploy AI workers that automate communication. Our AI workers connect to any system or data source to handle phone calls, email, messages… We target the logistics industry which relies heavily on communication to book, check on, & pay for freight. Primarily working with freight brokers, 3PLs, freight forwarders, shippers, warehouses, & other supply chain enterprises and tech startups.
With our $44M Series B, the company has now raised a total of $62M — backed by leading investors who believe in our mission and vision for the future. We’re looking for energetic and motivated builders ready to join us on this journey — people who thrive in fast-paced, high-intensity environments, and who bring both curiosity and ownership to their work.
We are looking for a versatile and highly skilled Forward Deployed Engineer to join our team. In this role, you will combine strong technical abilities with excellent communication skills, working directly with customers to ensure they maximize the value of HappyRobot’s AI platform. You will be involved in onboarding, implementation, and ongoing support, while also contributing to product development and innovation.
- Strong full-stack experience: React, TypeScript, Node.js.
- Hands-on proficiency in Python.
- Experience building AI/ML applications, including LLM prompting and tuning.
- Ability to manage APIs and integrate with third-party systems.
- Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
- Proven ability to prioritize and manage multiple projects under tight deadlines.
- Founder mindset: highly independent, takes ownership, and thrives in a fast-paced environment.
- Strong ability to triage, prioritize, and resolve issues independently under tight deadlines.
- Curiosity and adaptability: you can learn customer workflows quickly and propose solutions.
- Self-starter mindset — comfortable working independently, with a bias toward action.
- Passion for delivering outstanding customer experiences.
- Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions.
- Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
- Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools.
- AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases.
- Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers.
- Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions.
- Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements.
- Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.
- Work your way – Enjoy the freedom to work from anywhere, with flexible hours that match your natural rhythm.
- Work with global clients – Collaborate directly with international teams to create real impact.
- Great people, no micromanagement – Join a supportive, results-focused team where you’re trusted to do your best work.
This flexibility allows developers…
- A better work-life balance
- Increased productivity
- The ability to work any time around the clock
- Reduction in commute time
- Design your ideal daily schedule.
- Build a career, not just a job.
- Work smarter, not longer.
- More time with family and friends
